DrugNet App: Buy Drugs, Track Health And Save Time

Both patients and doctors have experienced their fair share of frustrations regarding the health system. For patients, the out-of-pocket expenses, the lack of timely information, long wait and rushed visits and the out of stock drugs prescribed. For the doctors, their pain points are the deficient workforce, unmanageable patient load, just to mention a few. Some startups have emerged to provide solutions in the sector in all these. We have Redbird, mPharma, Vien Health etc., and now there is DrugNet. For DrugNet, its objective is to deliver medications conveniently in half an hour.

DrugNet is a Ghanaian online pharmacy that runs B2B and B2C services with its DrugNet app and DrugNet E-Pharmacy software countrywide. While most online pharmacies operate as a “shopping centre”, DrugNet makes the difference. Founded in March 2020, the bootstrapped company provides a platform for individuals and doctors to access drugs and deliver them quickly, conveniently and affordably.

The DrugNet app, available on Play Store and iOS and has about 6000 downloads, possesses many incredible features. For starters, the app creates room for patients to upload their prescriptions and displays no images of drugs. The importance of drugs is apparent, but they become detrimental to us when consumed wrongly. In essence, the general idea for such restriction on the app is to prevent drug abuse and self-medication.

Secondly, the app has a feature called “talk to a pharmacist” or “live chat with a pharmacist”, where individuals with concerning issues can request to speak with a pharmacist or standby staff who is always ready to assist and follow up.

Another feature is the “schedule a refill”— this option allows patients on a routine medication to schedule a refill and is notified when they are due for more. Patients also get to input a specific drug and quantity they want.

Furthermore, the app has an in-built AI assistant that gathers and processes user-specific data and creates an excellent patient experience. The AI has also been trained to connect individuals to pharmacists when need be.

Per DrugNet’s model, the startup seeks to facilitate hospital processes easily and bridge the gap between patients and doctors. To do this, DrugNet is saying that hospitals can leverage its DrugNet E-Pharmacy software. The e-pharmacy software is a portal that allows hospitals to request drugs when they are out of medication. The process sends feedback to DrugNet, and the startup quickly distributes the medication to the patient at no cost.